Login

Paperless supports two login methods. On the login page you choose between Access RWTH Sign-In and Login for externals:

• Access RWTH Sign-In — for students with an RWTH Sign-In account (the usual case).
• Login for externals — for students who do not have an RWTH Sign-In account yet. You create an account with your own email address and confirm it with a verification link.

Which one applies to you? See Which Login Is Right for You?.

Logging in with RWTH Sign-In

1. Click on the Login button at the top right.
2. Select RWTH Sign-In.
3. Ensure you have Multi-Factor Authentication (MFA/2FA) set up. If you do not have MFA enabled, the login will fail.
   • You can set up MFA in the ITC Selfservice before logging in.
   • If you already use other RWTH services like RWTHonline, you should have MFA set up already.
4. After logging in, navigate to the Applications tab and create your application.

Setting up an external account

If you do not have an RWTH Sign-In account yet, set up a Paperless account:

1. Navigate to the button No account yet? below the Password input field.
2. Confirm that you are currently not a student of RWTH Aachen University by clicking on the button I am not a student at RWTH.
3. Read through and accept the privacy policy by selecting the box next to I accept the privacy policy. You can read the privacy policy by clicking the link above the box.
4. Then fill out the following information:
   • Select your preferred language.
   • Select a form of address from the drop down menu.
   • Enter your first and last name in the respective fields.
   • Enter a phone number (optional).
   • Enter a valid email address. Do not use your RWTH address in case you have one (for example if you still have your RWTH email address after graduation). Using an RWTH address is only possible in combination with the RWTH Single Sign-On (SSO).
5. Enter a password and repeat the password in the respective fields.
6. Now, click on Create account. After clicking on Create account, a verification link will be sent to the email address you provided above. Please check your email and spam folder and confirm your email address by clicking on the button Verify Email that you can see in the mail. If you try to login using your details before verifying your email address, you will not be able to do so.

You will receive an RWTH Sign-In account later on. Once you log in with it, your previously submitted requests are transferred to that account, if possible.

Logging in with an external account

If you already set up an account for paperless, you can simply login using your email and password. In case you forgot the password or are unsure, please navigate to the section Forgot password.

1. Click on the Login button at the top right.
2. Select Login for externals (below the button Access RWTH Sign-In). This will lead you to a login page to enter your paperless account details.
3. Enter your email in the field that says Email.
4. Enter your password in the field Password. If you want to see the password, select the eye-icon at the right side of the password field.
5. Press enter on your keyboard or select the Log in Button at the bottom of the login window.

Forgot password

If you have forgotten your password, simply click on the button Forgot Password? below the login fields. You will then be redirected to a window asking for the email linked to your paperless account. Please enter your email in the field below and hit enter or click on the button Request password reset email below the email field.