Downloads and the Audit Trail

Downloading the Decision

On the Decision tab you can work with the decision as a PDF:

• Show draft — opens the current draft while the decision is not signed yet. Use it to check the text before you sign.
• Download decision — downloads the final, signed decision as a PDF.

Students use the same options in their own view once the decision is available to them. You do not need to keep your own copy — Paperless provides the file at any time, even if the request has already been archived. The decision is the official result of the request.

The Audit Trail

The History tab of a request lists every relevant event in reverse chronological order: who did what, and when. Each entry shows a short label, the person, and the time.

Entry	What it records
Request received	The request was submitted (by the student or by staff).
Status changed	A state of the request was set or changed.
Request updated	The request itself was changed — this happens when its state changes.
File attached	A file was added to the request.
Message sent	A message was sent in one of the conversations.
Decision created	A decision was created for the request.
Decision	The decision was edited.
Decision deleted	A decision was deleted (and the states rolled back — see Request States).
Added participant / Removed participant	A person’s access to the request was added or removed.